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Privacy Policy

Ang Ang Roastery (HQ) Sdn. Bhd. (“we”, “our”, “us”) are a controller of your personal data. We respect your data and your privacy is important to us. This Privacy Policy (“Policy”) applies to information we collect when you access and use angangroastery.com (“the Website”) or Ang Ang’s Roastery mobile application (“the App”) or when you visit our outlets or when you otherwise interact with us.

This Policy may be modified from time to time. We encourage you to review this Policy whenever you access and use the Website or the App or otherwise interact with us.

INFORMATION WE COLLECT

  • Information you provide to us.

We collect information you provide to us directly. We may collect personal information from you such as your name, address, email address, phone number, day and month of birthday, gender, personal interests, credit card number, contact list, gallery images and other such information when you visit the Website or the App, place an order online.

We have a legitimate interest to provide account related functionalities for our users. Accounts can be used for easy checkout and to save your preferences and transaction history. We also have a legitimate interest to contact or communicate with our clients for normal business administration.

  • Information we collect from you when you use the Website or the App

When you access the Website or the App, we may automatically collect certain information including but not limited to log information, transaction information, device information and location information. We use technologies such as cookies and web bacons to collect information about you and your interaction with the Website or the App including information about your browsing and purchase behavior.

  • Information we collect from third parties

We may receive information about you from third parties including but not limited to business partners, our affiliates, publicly available sources or any links and combine with the information we collect about you to help understand your needs and provide you with better service.

USE OF INFORMATION

We use information in the following ways:

  • To fulfill a contract we have with you;
  • For assessment if any application by you to us;
  • For processing any benefits and services;
  • For communication purposes;
  • For general administration and record purposes;
  • For the purpose of or corporate governance;
  • Providing and administering services requested and to use/disclose the information for any purposes related to the provision of the requested services;
  • For our internal record keeping;
  • To collect debts owed to us;
  • When it is in our legitimate interest;
  • When you consent to it;
  • To comply with the law, legal and regulatory requirements; or
  • To carry out any other purposes for which the information was collected
  • Only the user selected contact will be used for gift card sending feature to notify gift card recipient via SMS.
  • Only the user selected image from image gallery is uploaded as profile picture.

THIRD PARTY SERVICES

We may share information about you with third parties including third party vendors, consultants, hosting partners and other service provider who need access to such information to carry out works on behalf of us.

In certain third party service providers such as payment gateways and other payment transaction processors, we have to provide your information to them for your purchase related transactions pursuant to their own policy. In connection with these providers, we encourage you to read their privacy policy for your further understanding. 

You are no longer governed by this Policy or our Terms and Conditions once you leave the Website or the App or are redirected to a third party website or application.

COOKIES

Cookies are small amount of data files that are stored on your computer when you visit the Website. Cookies enable you to browse the Website and may be used in various ways to enhance your online browsing and email communication experience. We use cookies to record current session information.

ACCOUNT INFORMATION

You may update, delete or correct your information at any time by log in your account. However, we may retain certain information that you provide to us as required by law or for legitimate business purposes only.

SECURITY

We take reasonable precautions and measures to protect your information from loss, misuse, theft, unauthorized access, alteration, disclosure and destruction.

CHANGES TO THIS POLICY

We reserve the right to update, change or replace any part of this Policy from time to time by posting to the Website or the App.

CONTACTING US

For any queries in relation to data protection, please contact us by email at [email protected]. 

CONSENT

The information we collect is governed by Malaysian Law. By accessing or using the Website or the App or otherwise providing information to us, you consent to our collecting it and using it for the purposes and/or for any other purposes contained herein.

If we ask for your personal information like electronic marketing including promotions and offers, we will either ask for your expressed consent or provide you with an opportunity to say no.